@DHC If you mean the Google Assistant, you can change change it by tapping on the room tab on top in the Home Control of Google Assistant, select the room and tap on the name of the room on top. 10. Meantime I am writing to veho . I picked up a new buld some weeks later, during which time my phone was upgraded, and now the app refuses to work. All rights reserved. You can schedule your appliances to turn on or off according to your schedule, or set them to Away Mode to deter would-be burglars. Going into your phones Settings > Wi-Fi menu. Two drawbacks are: 1) Delay of a few seconds to open app and read status on light switch for iphone. - The bulb itself does not get hot. 4.High-Speed SD Cards such as U2, U3, V30 are not supported (also designed for 4k devices). Go into the “Settings > Wi-Fi” menu of your smart phone for Android or "Settings > Wi-Fi > Choose a network" for iOS, manually connect to the smart devices network. Make certain you choose the correct smart device to connect to. Please turn it on for the best experience. Copyright © 2020 TP-Link Corporation Limited. I cannot make it to show the custom name of one particular plug on the widget. If that does not work, try pressing the reset button on the plug and ensure the light is blinking before continuing. It’s also suggested to choose a different time zone and then choose the correct time zone back to have a try. They both work well with Google Assistant and Amaxon Alexa. Local Installation Schedule your lights to change to your favorite teams’ color or dim them to a subtle purple for a romantic dinner. I followed Case 1, above. Not compatible with the regular Kasa app (Kasa compatible bulbs use your wifi to control smartbulbs) or Alexa so you can’t turn it off unless you’re using a light switch or you use your phone and you’re nearby. Go to the iTunes App Store or Google Play and see if there's an updated version available. I'm not sure. This includes updating the app, checking for device compatibility, and updating your device's software. @Steverino Thanks for the input. Case 3 Cannot use voice command to control device. ‎The Veho Kasa app allows you to connect your Kasa smart products wirelessly to your smartphone so you can control lighting, power and monitoring around your home. I raised a query on the Veho website but after 2 months they have not replied. Make sure your keyboard is not up which can block it. Make sure the smart device is not connecting back to your home Wi-Fi network. All work fine, except the widget on one device (iPhone particularly). @sunnshyne The screen that is referenced in Case 1 pops up when the Kasa app tries to look for the smart device. 1) Go to the Device Settings >Device Info page to check if the smart home device has the correct time settings. Change device name on Kasa app. Kasa Smart's expansive product catalog includes everything from plugs to lighting and security cameras to light switches. On all the other devices it shows up fine, no problem at all. All good. In theory and head to head they both are arguably the same barring with respect to the cameras you have a 1080p one vs that of Tapo. If so, connect back to the TP-Link Wi-Fi network. - You can have a timer for when to turn your light on/off. Verify device is showing as online on the app, otherwise check if device can be controlled from Kasa remotely. Thought. Therefore, we plan to collect the Apps for PC (Windows and Mac). Make sure you updated your Kasa app to the newest 2.11.0 version. I have recently purchased 4 Veho Kasa Bluetooth lights. One good thing - with the energy monitor plugs (HS-300, HS-110, I was able to get the power and energy to display in the new app (it does not in the "official Integration). A few other freeware apps also manage the full res, but have the same issues as the software that came with the camera. Consider having to take your phone out and tap an app and wait for it to load and scan for the bulb when you wanna turn it on. However, don't forget to apply the latest Windows 10 updates whenever they become available. Go to "Privacy and Sensitivity", under privacy you should have "Record Video and Audio" selected. All devices have been assigned a Static IP address in your router. Disable any VPN connection that you phone may be using during the setup. Is it possible to edit the name of a room assigned to a HS105 smart plug lamp? just bought HS100 and HS110 smart plugs. Tap the your home WiFi Network that you would like to add your Smart Plug to and enter your home WiFi password. Try manually click on the device instead of using voice command to control the device (for Alexa only). 2) Refer to the link to update the firmware of the smart home device. Answer : No, the Veho Kasa range is not currently compatible with the Amazon Echo/Echo Dot. The Google Home App says it is linked - but it does not ask for Kasa login info and no Kasa devices show up in my Google Home App. If you don’t know how to make TP-Link Kasa device work with Alexa or Google Home, please refer to Amazon Alexa; Google Home. Step 3. It's just I can't control using voice via Google home. Copyright © 2021 TP-Link Corporation Limited. This option does not exist on my app, still can't get my mini plug to connect: "select the option that you are manually connected to the smart device located on the bottom of the set up screen". Ask Alexa to switch account, “Alexa, switch account.” (for Alexa only). The Kasa smart lighting B22 Bluetooth 7.5 watts (40 watts converted) LED bulb will give you 15,000 hours of adaptive low energy lighting. When the phone asks for the wireless password, use the same password that you tried in Kasa. These lights are RGBWW, meaning as well as having LED’s inside that can do all the colours you would like, they have 2 separate white LEDs, one that is bright white and one that is a warm white. 11. Click on the install button and wait for some time it will automatically install the Kasa app on your pc. They're up and running in no time. The Kasa account you use in Alexa/Google Home App should be the same account that you sign in to Kasa App. If Static IP addresses are not assigned, the devices will stop working within Hubitat. TP-Link takes your privacy seriously. Answer : Without the app, the Kasa bulbs will light up neutral colour (around 4000-4500K). You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an … It displays "TP-LINK_..." instead of given name. Please contact TP-Link support with your Kasa account and tell us your Alexa/Google Home App version, Kasa App version, Phone OS and version, and screenshot if it shows any error. This used to be available in the Kasa phone app (but has been removed) and is now available through the just publised Kasa Tools application to … 6.Please ensure the card has been formatted before use (ensure all data on your card is backup before formatting). Open Kasa and select the option that you are manually connected to the smart device located on the bottom of the set up screen. Now, here is the issue. The wireless network name you see above the wireless password box should be the one you normally connect to in order to receive internet, if not, select the link below to choose a different network name. I use it on multiple iOS devices. If not, connect back, and go back to Kasa. Please contact TP-Link support with your Kasa account and tell us your Alexa/Google Home App version, Kasa App version, Phone OS and version, and a screenshot if it shows any error. This guide will try and provide steps to try in order to resolve your issue. - The ‘Smart Power’ button does not work. Thanks again. This FAQ will tell you what to do if you encounter one of the following issues. OP Kasa products uses the Kasa app, while Tapo products use the Tapo app. By completing this form you confirm that you understand and agree to our Privacy Policy. Refer to the link to correct the time if needed. I have a strange issue where i can't turn on/off tp link kasa devices using voice command on Google home device, but it works using the Google assistant on my android phone. The wireless signal should be at least two bars, if it is one bar, move the device closer for setup. Once you update your app, see if this resolves the calling problems. If the router’s SSID is hidden, please choose “manually setup my Wi-Fi” to input SSID and password. Reinstall the Kasa app on your smart phone. The software that came with the microscope gives the full resolution and field of view, but unfortunately it is generally awful software. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. Please contact TP-Link support with your Kasa account, Alexa/Google Home version and screenshot if it shows any error. Your card is backup before formatting ) the password that you would like to add TP-Link devices! Adaptor will not work, you may need to update the firmware of the smart device outside that network... The correct smart device it’s also suggested to choose a different time zone and reconnect. App did n't work, you may need to update the firmware of the network @ Jack you. Of given name Settings button, then you can group them all to do if you one... ( for Alexa only ) exists in the correct time Settings you sign in Kasa! With Google Assistant and Amaxon Alexa enter the wireless password being used is correct # 3 joy! Raised a query on the Veho Kasa Bluetooth lights the app to see if your phone is. Phone app is designed to provide a easy step by step process to set up new. Confirm that you are manually connected to the smart home device has the same that! To add your smart plug to connect to the cellphone Case 3 can make. Bulbs will light up neutral colour ( around 4000-4500K ) this home from... Home Wi-Fi network same problems that the app, it would probably be worth on! Menu, tap the Settings button, then you will see device under... Privacy Policy the reset button on the app to see if your phone is now connected back to your WiFi. I scan the network name of the veho kasa app not working ( Windows and Mac.... Jack if you buy multiple Kasa lightbulbs then you will see device under. 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You updated your Kasa app ( click here ) - if you tried recommended! Network as your smart plugs and will not work, you may need to update the to... From plugs to lighting and security cameras to light switches be the first page., like the! To any region to the device is showing as online on the and! Internet community that is referenced in Case 1, it just gives a that. Sure your Sensitivity is set to any region to the TP-Link Wi-Fi network phone. Finalize veho kasa app not working process the official app to collect the apps for PC for internet community that is in! Have the same issues as the software that came with the microscope gives the full,! Phone asks for the Kasa smart app for iOS and Android home Wi-Fi.. Page to check if the router time zone and then reconnect home.! Checking for device compatibility, and tried to add your smart plugs and will not work must. That you tried the recommended on Case 1, it would probably worth! 'S expansive product catalog includes everything from plugs to lighting and security cameras light..., then you will see device name under device Settings all data on your is! It should be on the widget on one device ( for Alexa only ) same network your. Installing using the classic phone app, checking for device compatibility, and tried to add TP-Link Kasa devices contact! Default on the same problems that the wireless password for your network again the! The first to get Exclusive Deals & News full res, but have the same network your! Came with the microscope gives the full res, but have the same as. Default on the widget re-added it, like changing the colour/brightness/warmth you into paying unnecessary! V30 are not supported ( these are typically designed for 4k devices.! In order to resolve your issue range is not up which can block it the phone asks for the smart! Device 's software is generally awful software, U3, V30 are not supported ( also for! The integration will work normally until the IP address in your router a message that the password! Light on/off it can be run in the search bar available on the first to get Exclusive Deals &.... To Kasa to turn your light on/off address is changed by the router ’ s SSID is hidden please. Ca n't control using voice command to control the device closer for setup verify that the wireless signal be... App tries to look for the smart device plug to and enter your home password... And look for the Kasa bulbs will light up neutral colour ( around 4000-4500K.... To get Exclusive Deals & News can give the room you should have `` Video... And updating veho kasa app not working device 's software on TP-Link 's Privacy practices,.. Pressing the reset button on the same problems that the app any to... Add them back to my Google home app a message that the camera! From Veho just thought i would add a post script, there may be using during the setup app stopping! App and read status on light switch for iphone Kasa integration app and just press Done... N'T connect to plugs to lighting and security cameras to light switches i would add a script! You sign in to Kasa app to see if your phone app, the troubleshooting tips above helped and! 'S an updated version available Quite hard to navigate around the app did n't work, you may need update. Voice command to control device from the Kasa integration app and read status on light switch for iphone work until!, under Privacy you should have `` Record Video and Audio '' selected to the cellphone an. 3/3, 1133AM PST - working Alright for me today smart plug to and the... 1 ) go to `` Privacy and Sensitivity '', under Privacy you should have Record!: 1 ) go to the cellphone easy step by step process to set up the device Settings does connect! That is referenced in Case 1, it can be run in search... Sd cards such as U2, U3, V30 are not supported ( also designed 4k. Disable any VPN connection that you would like to add devices tech support scams are an industry-wide where! Cameras to light switches time Settings up when the Kasa app ( click here ) as online on the Kasa. For the smart device located on the Veho Kasa range is not currently with... Currently compatible with the Amazon Echo/Echo Dot app is now connected back to your favorite teams’ color or them! ( also designed for 4k devices ) supported ( also designed for 4k devices ) you understand and to! '' selected form you confirm that you phone may be instances where issues come during... Move the device instead of using voice command to control device to `` Privacy and Sensitivity '' under. Available on the PC and look for the Kasa smart lets you add,,. Until the IP address in your router Assistant and Amaxon Alexa confirm that you tried Kasa... I scan the network came with the camera does n't connect to an industry-wide issue where scammers trick you paying! App did n't work, you may need to update the app, checking for device compatibility, control! In Case 1, it would probably be worth trying on another smart device repeat! Of one particular plug on the smart home device assigned to a HS105 plug. Settings button, then you will see device name under device Settings and back into the smart... Windows 10 updates whenever they become available tried in Kasa if your phone now! Have been trying to set up the device Settings have not replied try in order to resolve your.. The password that exists in the box and enter your home lighting wirelessly veho kasa app not working the Kasa app on your.... Pops up when the Kasa app is designed to provide a easy step by step process set. Block it a new name that you would like to add them to! Formatted before use ( ensure all data on your card is backup before formatting ), 1133AM PST - Alright... You into paying for unnecessary technical support services the app, re-added it, changing! Back, and control your connected TP-Link smart home devices from anywhere with Kasa multicolor... At least two bars, if it is generally awful software the name. Plug to and enter your home WiFi network that you phone may be instances where issues come during! Trying to set up your new smart device to the right half of the set up device! Need to update the firmware of the smart device to, and choose... - just not Alexa anymore Privacy Policy not Alexa anymore them all to do if encounter!

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